Terms of Service

Last updated: August 1, 2026

Welcome to Velvé Pro. By accessing or purchasing from our website, you agree to these Terms of Service.

1. General

These Terms of Service apply to all visitors, customers and users of velvepro.com. By placing an order, you acknowledge that you have read and agreed to these terms.

2. Products

We reserve the right to modify, update or discontinue products at any time without prior notice.

While we make every effort to ensure product descriptions and images are accurate, slight variations in color, appearance or packaging may occur.

3. Pricing

All prices on Velvé Pro are displayed in United States Dollars (USD) and are subject to change without prior notice.

4. Orders and Payment

By placing an order, you confirm that the payment information provided is accurate and that you are authorized to use the selected payment method.

Velvé Pro reserves the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing errors, product unavailability or incorrect customer information.

5. Shipping

Velvé Pro currently ships within the United States only, and shipping is free on every order.

Estimated total delivery times are:

• Velvé Pro Handheld Filtered Showerhead: 9-15 business days
• Velvé Pro 8-in-1 Electric Spin Scrubber: 3-8 business days

These estimates begin from the date your order is placed and already include processing time. Delivery times are estimates and may vary depending on your location, carrier delays, weather, public holidays or other circumstances outside our control.

Tracking information is provided once your order has shipped. For further details, please refer to our Shipping Policy.

6. Refunds

Please refer to our Refund Policy for complete information about refunds and order cancellations. Refund requests may be made within 30 days of receiving your order.

7. Intellectual Property

All content on this website, including images, text, graphics, logos, branding and other materials, is the property of Velvé Pro or its respective content owners.

This content may not be copied, reproduced, distributed or used without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Velvé Pro shall not be liable for indirect, incidental, consequential or special damages arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any rights or remedies that cannot legally be excluded under applicable consumer law.

9. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes take effect when posted on this page. Continued use of our website following an update constitutes acceptance of the revised terms.

10. Contact

For questions about these Terms of Service, email support@velvepro.com.